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IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 516

Reminder based on quantity sold

When creating reminders for inventory items it would be great if it could be based on quantity sold. For items where we can sell it as an individual pill we often set up our inventory to sell on a per pill basis to keep inventory happy but this ma...
over 2 years ago in Reminders 0 Future consideration

Client email address entry on Communications window writes back to client information

When manually entering an email address to send a client invoice, and the email address field is currently blank from client information, display a message to user if they want the email address added to the client. Clicking yes will write back th...
over 5 years ago in Clients and Patients 0 Future consideration

Anesthetic Sheet Program like smartflow

We had Smartflow for a few months. My staff loved the Anesthesia Section of the program. I was able to create a similar document in CS, but it doesn't have a drug calculator or timing section, nor is it easy to fill in like Smartflow was. They wou...
over 2 years ago in Medical Notes / Correspondence 0 Future consideration

Refunds showing on receipts and invoices

When we do a return or refund, it shows as a payment on the receipt. I would like to see the word refund on the receipt as well as the amount having a negative sign or in parenthesis. I am attaching a receipt for a client that shows how it looks o...
over 2 years ago in Invoicing / PVL 0 Future consideration

Client status change report

I need someway to manage total counts of reactivated and inactivated clients on a monthly basis. We can get a report of monthly new clients, however, without looking at number of monthly inactivated clients and number of month re-activated clients...
over 2 years ago in Clients and Patients 0 Future consideration

Add microchip ID to invoices

Having the patient microchip ID display on the client invoice will be helpful for both the practice (patient identification) and client (important information to know).
over 2 years ago in Clients and Patients / Invoicing / PVL 0 Future consideration

Text only reminder type

We use PHNP. When a reminder is put in Cornerstone as a letter (versus call) it applies the same rules to all the letter type reminders. It would be great if there was a 3rd type, text only. We like to use the full reminder function (email, text, ...
over 2 years ago in Reminders 0 Future consideration

Reoccurring payment option

It would be great if within CS we could set up reoccurring payments. Example, client is going to Pay $100 on the first of each month for 3 months.
over 2 years ago in Invoicing / PVL 0 Future consideration

Multiple email addresses for referral doctors

Users need to maintain multiple email addresses for referral doctors, hospitals with description (personal, work)
over 5 years ago in Referral Management 0 Future consideration

Barn information visible when booking appointments

users would like for the barn information to be clearly visible when booking an appointment without the need for creating a user defined prompt that can be clicked through as an alert.
over 2 years ago in Appointments / Clients and Patients 0 Future consideration