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IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 548 of 548

Update credit code option as part of write off process

When an account is written off, users would like option to also update the client's credit code as part of the write off process to a No Service credit code.
over 2 years ago in Clients and Patients 0 Future consideration

Clicking appt from Clipboard tab opens with Default suite if scheduled room not in designated display suite

When double clicking on a future patient appointment from the appointments tab on the patient clipboard, it should take you directly to that appointment on the scheduler even if the room the appointment is in is not on the designated suite to disp...
over 2 years ago in Appointments / Patient Clipboard 0 Future consideration

Option to print all pets' appts on the client receipts

We can set the forward-printing of upcoming appts for the invoiced patient, but we can't set the invoice to print upcoming appts for ALL of that client's pets, which would help. We have many clients with multiple appts across multiple pets.
over 2 years ago in Invoicing / PVL 0 Future consideration

Daily version of the A/R report

please add an accounts Receivable report for EOD. Need a more granular A/R view than the EOM report offers
over 2 years ago in Reporting 0 Future consideration

Patient icon on clipboard display based on patient species

have the patient information tab on patient clipboard display according to the species of the patient instead of a single display option in Controls>Defaults>Practice and Workstation>Toolbar.
over 2 years ago in Clients and Patients / Patient Clipboard 0 Future consideration

Setting for emailing a document vs print from special actions

Would like to email a document when a certain item is used. When using a special action on an invoice item that prints a document upon a posted invoice. Adjust special action to have a setting to automatically email a document upon invoice (withou...
over 2 years ago in Invoice items / Medical Notes / Correspondence 1 Future consideration

Add multiple vendor item IDs to an item from same vendor

would like the ability to enter the same vendor multiple times in the item vendor window of the invoice item inventory tab. Sometimes we have to order a similar item from the same vendor but produced by a different manufacturer due to supply chain...
over 2 years ago in Inventory / Invoice items 0 Future consideration

Display client primary phone at top of PVL window

user would like the phone number of the client to appear at the top of the PVL to reduce clicks to access vital client information
over 2 years ago in Invoicing / PVL 0 Future consideration

Display 'credit balance applied' label and amount on printed invoices

the invoice print-outs in Cornerstone should reflect usage of credit on account in the Invoice Balance Due field. In other words, if an account has a credit and an invoice is posted that uses that credit, they want to be able to see that reflected...
over 2 years ago in Invoicing / PVL 0 Future consideration

Remove Title Only type documents from template setup

By removing 'Title only' type from the template properties settings, will avoid confusion and overlooked selection since it appears as first drop down choice in template properties after choosing Correspondence. If missed, and trying to open this ...
over 2 years ago in Medical Notes / Correspondence 0 Future consideration