IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
View, comment, and vote on posted ideas or submit a new idea using these easy steps:

  1. Sort ideas by Recent, Trending, or Popular, or view ideas by status (Future consideration, Planned, In Development, etc.) or category.

  2. Find ideas using key words in the search box. Searching existing ideas before creating a new one reduces duplicates.

  3. View or add comments to an existing idea by clicking on the comments icon. You can also see and jump to any related ideas from the page!

  4. Vote for an existing idea by simply clicking on the vote count box. Note: only 1 vote permitted per idea.

  5. To create a new idea, click Add a new enhancement request. Your name, clinic ID and email are required to submit a new idea. Providing your email address will allow you to see the progress of your request.

ADD NEW ENHANCEMENT REQUEST

All enhancement requests

Showing 547 of 547

Reports: Client/Patient Status Report (new report)

Users would like a report to better track clients and patients over time: * lapsing (inactivated and then reactivated) clients and patients * Number of new Clients added during time frame (monthly), with average transactions for hospital / doctor ...
over 9 years ago in Reporting 0 Future consideration

Reports - create a comprehensive inventory analysis report

user requests a comprehensive Inventory analysis report/spreadsheet by compiling all aspects of inventory reporting (purchase orders, inventory receipts, and profit analysis all in one report to reduce effort to gather needed data to fully assess ...
about 3 years ago in Inventory / Reporting 0 Future consideration

Reprinted receipts display client balance at time of invoice date

When reprinting previous invoices, it should reflect what the client balance was on the date of the invoice, not the current balance
about 3 years ago in Invoicing / PVL 1 Future consideration

Option to print all pets' appts on the client receipts

We can set the forward-printing of upcoming appts for the invoiced patient, but we can't set the invoice to print upcoming appts for ALL of that client's pets, which would help. We have many clients with multiple appts across multiple pets.
about 3 years ago in Invoicing / PVL 0 Future consideration

Workstation Log off setting < 5 minutes

we would like the ability to set Idle time to less then 5 min which is the current min time since staff forget to log off when they leave a workstation
about 3 years ago in User / Staff Settings 0 Future consideration

Search recent appointments by breed

user request for the ability to search existing appointments by breed
about 3 years ago in Appointments / Reporting 0 Future consideration

Have a 'no discounts' option for invoice items

Users request a setting that will not allow an item to have discounts applied to better preserve their pricing structure and prevent overzealous discounting by their staff.
about 3 years ago in Invoice items 0 Future consideration

Correct prescriptions from PVL/Invoice

Users request ability to use the RX Label button from either invoice or PVL on filled prescriptions to access and complete corrections to simplify steps to perform.
about 3 years ago in Prescriptions 0 Future consideration

Report or method to track charged and collected fees for appointment cancellations

We charge two cancel fees ($20 for same day cancel of tech appt and $40 for cancel of vet appt) and two no show fees (same amounts). Any revenue generated from these fees goes into our philanthropy account which is used to pay for clients who have...
about 3 years ago in Reporting 0 Future consideration

Print variety of document types as special action

Cornerstone should let you print a variety of document types as a special action. Example: Our state has a form we use to report rabies exposure. It is a pdf. If we want that automatically printed from our exposure invoice item, we have to figure ...
about 3 years ago in Medical Notes / Correspondence 0 Future consideration