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IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 547 of 547

There should be an easy Backup Database in the menus under Tools

Self-explanatory. And if I want to use Mass Markup or Purge, I am warned that a backup should be done first, but there isn't a button or menu option for "backup now". Not all managers or POs charged with making significant database changes are ver...
almost 3 years ago in Other 0 Future consideration

Referral -Only include in visit count when patient is checked in

Many requests from referral hospitals : Do not count every invoice as a referral visit. Count invoices only when the patient is checked into the hospital. Picking up a drug refill should not count as a referral visit.
over 9 years ago in Appointments 0 Future consideration

"No Boarding" warning when cages are blocked or boarding holiday is used as check in or out date

Users would like warning to display earlier in reservation creating workflow when attempting to create reservation when cages are blocked or designated "Boarding Holiday". Currently, user has to complete reservation process and before finding out ...
over 8 years ago in Boarding and Grooming 0 Future consideration

Additional 'fee' field for services

Would like a field to add on an additional fee to a service for IDEXX Ref lab requests. Could also be used to capture biowaste fees on injections and vaccine services where reliance on use of a group code or manual entry of a separate charge.
almost 3 years ago in Invoice items 0 Future consideration

Attach documents to emailed invoice

Email check-out documents with invoice to simplify steps and reduce multiple emails to the client for the one visit
almost 7 years ago in Email / Fax 0 Future consideration

Improve QOH tracking for client 'returns'

Users would like the option to return quantity to inventory or not, when refunding items. Suggest a pop up box for items that are tracked or linked to a tracked item where we can click Yes to return to QOH, or No, to have it not be returned to QOH...
almost 3 years ago in Inventory / Invoicing / PVL 1 Future consideration

Method to track and display 'date modified' on the Document template list

User request for a method to track and display a 'date modified' on document template list to allow quick review of document templates last modified/used for better management and determining truly active templates to retain.
almost 3 years ago in Medical Notes / Correspondence 0 Future consideration

Associate specific staff with an invoice item classification

User request ability for a specific staff to auto populate on the invoice item depending on what classification that item is in to reduce billing staff errors.
almost 9 years ago in Invoice items 0 Future consideration

Invoice Item Sales Information report link added to the invoice item information window

Users request a quicker way to access the item Sales information report directly from the item information window so the report set up window is prefilled with the item ID as the range in order for a rapid assessment of item usage.
almost 3 years ago in Invoice items / Reporting 0 Future consideration

Estimates - copy function to quickly recreate a new estimate from existing estimate

Please add Copy Estimate button to create a new estimate from one that has already been created (expired, current or finalized) so updated estimates can be recreated quickly
almost 3 years ago in Estimates 1 Future consideration