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You are correct so far. However, if that primary number is deleted later,
there is a pop-up about it, but no requirement to designate another
existing number as primary. It's not a problem on my end, but an oversight.
That pop-up should pop up the phone numbers remaining and ask user to
select one as new primary.
Thank you for your idea submission. When adding a new phone number to a client that does not have any existing phone numbers, the first one added automatically is assigned as the primary number.
Can you please elaborate further on what you are suggesting? thank you.