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Status Will not implement
Categories Other
Created by Guest
Created on Apr 13, 2022

RELATED ENHANCEMENT REQUESTS

ability to change doctor allocations after posting invoice

After posting an invoice, it the invoice item is allocated to the wrong staff, the invoice must be voided to be corrected. The ability to edit the allocations would be a great function if possible.

Practice Name Northside Veterinary Hospital
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  • Guest
    Reply
    |     Jun 21, 2022

    I see this all the time, both internally, and on FB groups. We need a solution! It would need to be time-limited (like within the same calendar month). We need to be able to reassign provider at the line-item level.

  • Guest
    Reply
    |     May 10, 2022

    Thank you for your idea submission. While the steps of voiding and reentering of the invoice to rectify these types of errors does not seem ideal, it prevents any impression of impropriety by retaining both original and corrected invoices in the client's financial record.

    The Cornerstone Product team is considering other approaches to help reduce the likelihood the incorrect staff ID is selected for the original invoice.