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Status Future consideration
Categories Invoicing / PVL
Created by Guest
Created on Apr 5, 2022

Refunds showing on receipts and invoices

When we do a return or refund, it shows as a payment on the receipt. I would like to see the word refund on the receipt as well as the amount having a negative sign or in parenthesis. I am attaching a receipt for a client that shows how it looks on cardpointe and how it looks on a CS receipt. Notice that the Carpointe receipt has a negative sign, but the CS shows this return as a payment. This causes confusion for the client and extra work for the staff since we have to print the cardpointe receipt to show that we did refund the money.

Practice Name Salem Animal Hospital
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