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IDEXX Cornerstone Enhancement Requests
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Status Future consideration
Categories Reminders
Created by Guest
Created on Mar 28, 2022

Text only reminder type

We use PHNP. When a reminder is put in Cornerstone as a letter (versus call) it applies the same rules to all the letter type reminders. It would be great if there was a 3rd type, text only. We like to use the full reminder function (email, text, and postcard) for annual items like rabies vaccine and wellness vaccines. We would like a text only or email only automatic reminder option for monthly heartworm prevention or monthly flea/tick. These items have a small mark-up and we cannot justify sending post cards as a reminder. In addition the timing is not exact enough to make postcards work.

Practice Name East Central Veterinarians
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