IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 516

Appointment Scheduler: show doctor schedule on the grid

Users want a staff member's schedule, if it is set, to be visible�on the scheduler screen instead of the practice hours so scheduling is less guesswork (ex: lunches, reduced need for blocks, easier to see available days/hours per staff)
almost 9 years ago in Appointments 0 Future consideration

Ability to Assign Staff to Callbacks

Ability to automatically assign or mass reassign staff members to callbacks (doctors don't typically perform callbacks, but are associated with callback by default due to invoicing requirements)
almost 9 years ago in Email / Fax 0 Future consideration

Delete Reminders, Callbacks, future appts and reservations when Patient is Marked Deceased

Users request a configurable option to warn/delete reminders, callbacks, future appts and reservations for Patients who are marked "deceased". Currently, user will get a notice, but can click No and retain all reminders. Configuration for types of...
almost 9 years ago in Clients and Patients 1 Future consideration

Reports: Controlled Substance Report enhancements

Practices need the following information added to the controlled substance report for required state/regulatory reporting Add Doctor ID and the Filled by Staff ID on the Controlled Substance report. Add prescription ID Add lot number/expiration da...
about 6 years ago in Reporting 0 Future consideration

Appointment Scheduler: add additional selections to right click menu

Users request additional options for Invoice, Payment, PVL, Estimate, Medical Notes and Correspondence from the Schedule for Today window when right clicking on an appointment to improve workflow.
about 4 years ago in Appointments 0 Future consideration

Edit or Void Transaction comments

Need the ability to correct Transaction comments or to be able to void them in order to correct spelling mistakes, comments made on the wrong account, etc.
over 2 years ago in Clients and Patients 0 Future consideration

Estimates - Create templates for common 'canned' estimate needs

Users request ability outside of group codes to develop canned estimates for common estimate types with default low/high quantities and prices to quickly provide their clients. The prices of these templates would also have option to update as item...
over 2 years ago in Estimates 0 Future consideration

Reassign lab results to a different staff member

Users need ability to re-assign lab results to another staff member: * for practices with multiple doctors would allow results to be redirected to another doctor for review when original doctor is out of office * in cases where the wrong staff ID ...
about 5 years ago in Laboratory 0 Future consideration

Reports: Appointment Trends (new report)

Users request a new report that shows appointment trends to better manage their practices and make informaed business decisions * filled vs. not-filled blocks * checked-in vs. those not kept (canceled / failed appt info) * # appts/$ per room and/o...
almost 8 years ago in Reporting 0 Future consideration

Medical note audit trail

Users need a method in which a patient medical note has an unalterable audit trail with date/time stamped logging of when a medical note was created, edited, finalized, amended based on logged in user.
over 3 years ago in Medical Notes / Correspondence 0 Future consideration