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IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 516

"Decline to History" on estimate, invoice

Users would like to decline items to history and display these declines on estimate or invoice, to improve workflow and documentation of declined services for transactions not using the PVL exclusively. Related ask would have a declined items sect...
about 7 years ago in Estimates 0 Future consideration

Communications: Practice to client

Ability to text/email clients directly from CS and these communications (including responses) saved to the client record
over 5 years ago in Email / Fax 0 Future consideration

Appointment Scheduler: Prefix field enhancements

Users need the following prefix field changes to improve appointment scheduling: * Prefix field needs to accommodate 6 characters * Rename field to Made By (and related reporting changes - Appt and Appt Summary)) * Default option to use logged in ...
almost 6 years ago in Appointments 1 Future consideration

Vaccine Tab: print/email from vaccine tab

Able to print/email select/all vaccine history including exp/lot information from the vaccine tab for individual patient(s)
over 5 years ago in Patient Clipboard 0 Future consideration

Email the Cornerstone provided Rabies Certificate

Users need to have ability to email the default Rabies Certificate to simplify providing extra copies to clients upon request without requiring client to come into the practice and to provide client an electronic version they can use as needed for...
almost 9 years ago in Email / Fax 1 Future consideration

Time Clock: Add Holiday Hours

Users would like ability to add holiday hours to staff time sheets separately, rather than using vacation days.
over 8 years ago in Time Clock 0 Future consideration

Restrict staff that can be entered as billing staff ID on invoices/PVL

To reduce invoicing errors, configurable default for a staff ID list or by class to not allow non designated staff to appear as billing staff id so statistics by staff and staff productivity reports are also more accurate
over 5 years ago in Invoicing / PVL 0 Future consideration

Invoice item setup with negative price

Allow users to create, set item price as a negative amount which will deduct amount from estimate / PVL, invoice total. Primarily used to create a rebate/coupon line or dollar value discount on invoice without impacted COGS as manual discount func...
over 5 years ago in Invoice items 0 Future consideration

Appointment Scheduler: user configurable row display

Users want to increase control of their scheduler display by: * using a larger font size * grid display larger * taller rows/slots and larger font size * dynamic sizing: fit to window based on practice hours (fewer hours show full screen (ex: 8-5 ...
about 4 years ago in Appointments 0 Future consideration

Reports: boarding report enhancements

Users request changes to boarding reports to improve managment of boarding:* View/print out that has an overview of cages used like a bar graph that is seen on the reservation list.* Better report showing daily check ins and reservations by a date...
over 5 years ago in Boarding and Grooming / Reporting 0 Future consideration