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IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 518

New Report: Completed callbacks

Patient report is requested for completed callbacks, notes and completion details that can be run by a date range, staff ID, item ID while technically available thru Patient History report, patients appear 1 patient per page and is ineffiecient
over 5 years ago in Reporting 0 Future consideration

Separate settings for storing unsigned estimates and estimate expiration date

Users need additional option options for estimate 'expiration dates' to better manage estimates for their clients to reduce confusion and effort to remake new estimates based on expired ones: separate settings for number of days an unsigned estima...
about 6 years ago in Estimates 1 Future consideration

Invoicing: User configured service charge for credit card payments

Users request a configurable setting to set and automatically apply a service charge to a client invoice, client payment so that they can pass credit card processing fees to their clients and reduce business overhead.
about 3 years ago in Invoicing / PVL 0 Future consideration

"Decline to History" on estimate, invoice

Users would like to decline items to history and display these declines on estimate or invoice, to improve workflow and documentation of declined services for transactions not using the PVL exclusively. Related ask would have a declined items sect...
over 7 years ago in Estimates 0 Future consideration

Communications: Practice to client

Ability to text/email clients directly from CS and these communications (including responses) saved to the client record
almost 6 years ago in Email / Fax 0 Future consideration

Appointment Scheduler: Prefix field enhancements

Users need the following prefix field changes to improve appointment scheduling: * Prefix field needs to accommodate 6 characters * Rename field to Made By (and related reporting changes - Appt and Appt Summary)) * Default option to use logged in ...
about 6 years ago in Appointments 2 Future consideration

Vaccine Tab: print/email from vaccine tab

Able to print/email select/all vaccine history including exp/lot information from the vaccine tab for individual patient(s)
almost 6 years ago in Patient Clipboard 0 Future consideration

Email the Cornerstone provided Rabies Certificate

Users need to have ability to email the default Rabies Certificate to simplify providing extra copies to clients upon request without requiring client to come into the practice and to provide client an electronic version they can use as needed for...
over 9 years ago in Email / Fax 1 Future consideration

Time Clock: Add Holiday Hours

Users would like ability to add holiday hours to staff time sheets separately, rather than using vacation days.
about 9 years ago in Time Clock 0 Future consideration

Restrict staff that can be entered as billing staff ID on invoices/PVL

To reduce invoicing errors, configurable default for a staff ID list or by class to not allow non designated staff to appear as billing staff id so statistics by staff and staff productivity reports are also more accurate
almost 6 years ago in Invoicing / PVL 0 Future consideration