IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
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All enhancement requests

Showing 518

Appointment Scheduler: MLSD improvements

Users request enhancements for Appointment Scheduler using an MLSD database:* hospital hours by practice* lunch blocks by practice* appointment increments by practice* Appt suite by practice* Reason for Visit, RFV documents by practice* Appointmen...
about 6 years ago in Appointments 0 Future consideration

Duplicate client alert - email address field

Users request additional method to identify a potential duplicate client when adding an email address in order to reduce duplicate or data entry errors.
over 3 years ago in Clients and Patients 1 Future consideration

There should be an easy Backup Database in the menus under Tools

Self-explanatory. And if I want to use Mass Markup or Purge, I am warned that a backup should be done first, but there isn't a button or menu option for "backup now". Not all managers or POs charged with making significant database changes are ver...
over 2 years ago in Other 0 Future consideration

Reports - add Revenue Center filter for EOP staff commission reports

Users request ability to filter the EOP staff commission reports by revenue center in order to calculate commissions for the same staff ID but at different values based on the revenue center used.
over 4 years ago in Reporting 0 Future consideration

Departing instructions: associate instruction to related invoice item on invoice

Users want to have departing instructions display on the invoice in a manner that is clear to the practice's client what instruction is associated to what related invoice item to improve client education and reduce confusion.
over 4 years ago in Invoicing / PVL 0 Future consideration

Additional 'fee' field for services

Would like a field to add on an additional fee to a service for IDEXX Ref lab requests. Could also be used to capture biowaste fees on injections and vaccine services where reliance on use of a group code or manual entry of a separate charge.
almost 3 years ago in Invoice items 0 Future consideration

Reports: Improve reporting filters

Improve reporting filters by: * Adding date picker on F2 for date ranges * Adding F2 look up for description lists (ex: Reason for visit) * allowing for multiple OR and And statements
over 6 years ago in Reporting 0 Future consideration

Improve QOH tracking for client 'returns'

Users would like the option to return quantity to inventory or not, when refunding items. Suggest a pop up box for items that are tracked or linked to a tracked item where we can click Yes to return to QOH, or No, to have it not be returned to QOH...
almost 3 years ago in Inventory / Invoicing / PVL 1 Future consideration

Method to track and display 'date modified' on the Document template list

User request for a method to track and display a 'date modified' on document template list to allow quick review of document templates last modified/used for better management and determining truly active templates to retain.
almost 3 years ago in Medical Notes / Correspondence 0 Future consideration

Referral -Only include in visit count when patient is checked in

Many requests from referral hospitals : Do not count every invoice as a referral visit. Count invoices only when the patient is checked into the hospital. Picking up a drug refill should not count as a referral visit.
over 9 years ago in Appointments 0 Future consideration