IDEXX Cornerstone Enhancement Requests
Welcome to the IDEXX Cornerstone Enhancement Request Portal!
View, comment and vote on posted ideas or submit a new idea using these easy steps:

  1. Sort ideas by Recent, Trending, or Popular, or view ideas by status (Future consideration, Planned, In Development, etc.) or category.

  2. Find ideas using key words in the search box. Searching existing ideas before creating a new one reduces duplicates.

  3. View or add comments to an existing idea by clicking on the comments icon. You can also see and jump to any related ideas from the page!

  4. Vote for an existing idea by simply clicking on the vote count box. Note: only 1 vote permitted per idea.

  5. To create a new idea, click Add a new enhancement request. Your name, clinic ID and email are required to submit a new idea. Providing your email address will allow you to see the progress of your request.

ADD NEW ENHANCEMENT REQUEST

All enhancement requests

Showing 516

Ability to designate an item as a group-only item

Users would like ability to designate (hide from F2 lookups for charge windows) an invoice item as a group-only item or linked item only, which cannot be chosen individually. This will help reduce invoicing errors and simplify item lists for gener...
over 8 years ago in Invoice items 0 Future consideration

Invoice item: Default tag field(s) for non rabies vaccines

Users request a method for non rabies or other vaccines that do not require tag numbers, so the vaccination information can still be logged and reported. Ideally a default name per vaccine since tag number displays in microchip/tag tab of the pati...
over 5 years ago in Clients and Patients 0 Future consideration

Delete a saved invoice

Users request ability to void/delete a saved invoice. Currently would have to post and then void invoice, creating transaction counts and impacting average invoice calculations.
over 5 years ago in Invoicing / PVL 0 Future consideration

Reports: Unused Invoice Item Report (new report)

users need a report showing unused / un-invoiced items to better determine items to be inactivated. Sales, linked items, reminders, inventory transactions should be included. Sort, range by class, date last used/sold.
over 8 years ago in Reporting 0 Future consideration

Assign Invoice Items to Reason(s) for Visit

Users would like ability to add an invoice item to a reason for visit (Controls > Defaults > Reason for Visit), so that invoice items will be added automatically when particular reason for visit is selected in Appointment Scheduler and ultim...
over 8 years ago in Appointments 0 Future consideration

Declining or removing prescription on PVL or invoice asks to void prescription

To simplify workflow, when a performed prescription (label made) is removed, declined or declined to history, or removed from invoice, user should be prompted if they want the prescription label voided. Currently user has to remember to go to the ...
over 5 years ago in Invoicing / PVL 0 Future consideration

Inactive status for lists and controls menu items

Users need to ability to inactivate Lists and Controls items no longer needed. Once used in reporting or patient records, cannot be deleted. Ex: Lists > Ward/Loc, Controls > Invoice Types, Lists > Invoice item Class > subclasses
about 4 years ago in Practice Settings 0 Future consideration

Boarding - Provide/Prevent Ability to Overlap Reservations

Provide/prevent ability to overlap reservations. Currently, a patient arriving at 2pm cannot be booked for the same cage as a patient who left at 10am.� Allow user to set time at which cage can be rebooked. Allow practice to indicate check-out TIM...
almost 9 years ago in Boarding and Grooming 0 Future consideration

New report: Sales tax detail report

Users request a detailed sales tax report that will show by item and class level sales tax charged and collected by a specified date range. Current reports do not offer enough details when business is audited.
over 4 years ago in Reporting 0 Future consideration

Time Clock: Ability to track and report hours on a configurable basis

Ability to track/report hours on a configurable basis: daily, semi-monthly, by practice, bi weekly, annually, etc. and also needs ability to account for shift differentials, sick time, PTO accruals.
over 7 years ago in Time Clock 0 Future consideration